As the leading HVAC company in Houston, we know that commercial AC repair in Houston and the surrounding areas is a significant investment. With the size and complexity of these large machines, it’s not like a residential air conditioning unit that doesn’t have nearly as many working parts. We have a regular list of commercial clients that we serve, and we are always getting calls from new businesses or from business owners that aren’t happy with the current HVAC contractor that they’re working with.
Not all HVAC companies do commercial AC repair in Houston, and some of those that do, probably shouldn’t be. After being in the HVAC business for over 23 years, we know the tools, methods, equipment, and training that are required to work on these more complicated systems. That’s why we hire qualified contractors and continue our education and training with each passing year. We take pride in being prepared to handle everything that comes our way, and we’ve yet to fail any of our valuable clients.
One call that we got from a business owner was just like those that we get so routinely. He had been working with another contractor for a while to take care of his heating and cooling equipment. For the first year or so, the company he had contracted with seemed to be holding up to their end of the bargain. They would come and do AC repairs, furnace services, and other maintenance as agreed upon. However, it didn’t take long for them to start flaking. The contractor had collected their money, so they had no initiative to continue on with what they promised.
Now this businessman was worried his employees wouldn’t want to work, and his customers wouldn’t want to come in. We sent someone over right away and completed the AC repair that his contracted HVAC company failed to do for him in a timely manner. He called them up while we were still there and told them he wanted out of his contract. He didn’t care about the money. He just wanted someone that he could depend on, and that was what he found with our team at Total HVAC Houston.
We’ve been this commercial HVAC customer’s preferred contractor for years now, and he still reminds us of how we got him out of that jam so many years ago when we meet to do his routine HVAC maintenance and other repairs.